Skip to content
  • There are no suggestions because the search field is empty.

Mobile App: Adding Photos to a Job

Technicians can easily capture and upload job-related photos directly within the Sera Mobile App.  This helps keep a visual record of work performed, equipment details, and job site conditions all accessible from the customer's record. 

Where to Add Photos

From the Job Summary screen, you will see a Photos button.  This is where you will upload images tied to the current job. 

How to Add Photos SCR-20250622-kzvl

  1. Open the Job Summary for the appointment.
  2. Tap the Photos button 
  3. Choose whether to:
    1. Take a Photo
    2. Choose an Image from your gallery
  4. Tap Use Photo to attach the photo to the job

Where Photos Go

Once uploaded into the job, all photos will be visible in the Photos section in two places:

  • The current job
  • The Customer Profile (for long term service history reference)

Best Practices

  • Capture before and after shots when applicable
  • Make sure photos are clear and well-lit

Adding photos helps improve documentation, customer communication, and team collaboration.  It's an important part of maintaining accurate service records.