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Mobile App: What devices are supported for the Sera Mobile App?

To ensure the best performance, security and useability, the Sera Mobile App supports a targeted list of modern iOS and Android devices.  The following devices and OS versions are officially supported and tested by our QA team. 

iOS Support

Supported iOS Versions

  • iOS 17 (2023)
  • iOS 18 (2024)

Supported iPhones

  • iPhone 14 (2022)
  • iPhone 15 (2023)
  • iPhone 16 (2024)
  • iPhone SE (3rd Gen) (2022)

Supported iPads

  • iPad (9th Gen) (2021)
  • iPad (10th Gen) (2022)
  • iPad Air (5th Gen) (2022)
  • iPad Air (6th Gen) (2024)
  • iPad Pro (6th Gen) (2022)
  • iPad Pro (7th Gen) (2024)

Android Support

Supported Android Versions

  • Android 14 (2023)
  • Android 15 (2024)

Supported Android Phones

  • Google PIxel 7 (2022)
  • Google Pixel 8 (2023)
  • Google Pixel 9 (2024)
  • Samsung Galaxy A53 (2022)
  • Samsung Galaxy A54 (2023)
  • Samsung Galaxy S23 (2023)
  • Samsung Galaxy S24 (2024)

Supported Android Tablets 

  • Samsung Galaxy Tab S8 (2022)
  • Samsung Galaxy Tab S9 (2023)
  • Samsung Galaxy Tab S10 (2024)
  • Samsung Galaxy Tab A9+ (2023)

Not Supported

  • Devices running iOS versions older than 17 or Android versions older than 14
  • Foldable phones, dual-screen phones, or iPad minis
  • Outdated models no longer in QA testing or dropped for security reasons
  • Galaxy Tab A9 (without the +) - this is international version only.