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Release Notes 2.26.2026

Future Appointment Visibility in the Sera Mobile App (Technician-Facing)

We’re excited to introduce a long-requested update for technicians: the ability to view upcoming appointments directly within the Sera Mobile app.

This feature gives teams more forward visibility while still allowing admins full control over who can access future schedules.

What’s Included

Once enabled, technicians can:

  • View their full appointment list for the current day

  • View scheduled appointments up to 7 days in the future

  • Navigate between days using the calendar ribbon

  • See both appointments and calendar events in the schedule view

This improves planning, preparation, and day-to-day awareness for technicians in the field.

How It Works

This feature is opt-in for existing accounts and is controlled in two ways:

1. Company-Level Setting

Admins can enable Future Appointment Visibility for the entire account.

2. Technician-Level Control

Once enabled at the company level, admins can toggle the feature on or off per technician.

This allows flexibility, such as:

  • Enabling it for veteran technicians

  • Keeping it disabled for technicians in training

  • Rolling it out gradually across your team

For new accounts, this feature will be enabled by default.

Important Notes

  • Future appointments reflect the technician’s assigned schedule at the time of viewing.

  • Schedules may still change due to rescheduling, reassignment, or cancellations.

  • This feature increases visibility but does not lock or guarantee appointment times.

  • Cancelled appointments are not shown.

Learn More

For step-by-step instructions on enabling this feature, please see:

👉 How to Enable Future Appointment Visibility

For a walkthrough of what technicians will see in the mobile app, please see:

👉 Using the Calendar & Future Appointment View in the Mobile App