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Release Notes 6.11.2026

What's New & Improved

  • Feature Launch - Multiple Technicians on an Appointment: Incredibly excited to share that we have launched a new feature allowing multiple technicians to work a single appointment. This feature enables..
    • Admins to: 
      • Assign up to fifteen (15) technicians on a single appointment when booking jobs.
      • Reassign technicians at any stage of the appointment via the appointment drawer on the schedule drawer.
      • Track job progress for every technician assigned on the job (you'll see on the dispatch board as they claim the appointment, their travel time, and so on, for each individual technician assigned).
      • See updated Job Time Efficiency (JTE) as each Technician will manage the appointment using the Mobile App and the JTE report will accurately reflect time spent and work performed.

         

    • Technicians to: 
      • Use the complete Mobile App experience in collaboration with other technicians assigned on a specific job or appointment.
      • Claim appointment, start pre-work, begin travel time, upload and add in notes, photos, and documents, build quotes and access other quotes created by technicians on the same job, and close out the job once they complete their work.

For a more thorough Knowledgebase Article on how this feature works, please see below. 

Training Article: Multiple Technicians on an Appointment