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Where do I find my previously batched information?


Previous batch details are found in Reports --> Batches. 

QuickBooks Direct Integration

If you are using our direct integration with QuickBooks Online to batch, your batch name will be a hyperlink where all detail is found.  You will see invoices, payments and refunds in this table that are completed, failed and processing in this list.  

Completed - item has successfully synced to QuickBooks.  Selecting the Completed button will take you to that item in your QuickBooks file (with the proper QuickBooks permissions)

Failed - item was not able to be successfully synced to QuickBooks.  Most of the errors are directly from QuickBooks and a quick internet search will provide Help resources on clearing those.  If you need assistance, please reach out to our Support team. 

Processing - item is still being processed through the batch.  Please wait a bit longer.  

For more information on integrating, please see our article on Integrating with Quickbooks Online.

Saasant

If you are using Saasant to batch, you will have a three dots menu to the far right that will allow you to re-download the batch files or break the batch.  For more information on those please see our related articles:

Batching to QuickBooks Online via Saasant 

Batching to QuickBooks Desktop via Saasant

Breaking a Batch